In the box

    Specification

    Getting it there

    Order before 2pm on a weekday and your gift leaves the workshop the same afternoon. Everything travels in a rigid outer carton so the wrapping inside arrives exactly as we packed it.

    • Standard delivery — 3 to 5 working days, $6.95
    • Express delivery — next working day, $14.50
    • Free standard delivery on orders over $75
    • Nominated-date delivery available at checkout

    If it is not right

    Anything unopened can come back to us within 30 days for a full refund. Perishable items — flowers, chocolates and fresh food — are the one exception, though if something arrives damaged we will replace it straight away.

    • 30 day returns on unopened gifts
    • Free replacement if it arrives damaged
    • We cover return postage on our mistakes
    • Gift receipts available, prices hidden
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